HelixSense Technologies (“HelixSense”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how our web and mobile application, HSense-FM (also available on Android and iOS), collects, uses, discloses, and protects your information—especially in the context of geofencing, location tracking , and facilities management functions.
By using the HSense-FM app, you agree to the terms described in this Privacy Policy.
We collect your device’s location data, both in the foreground and background, to provide geofence-based features. This includes GPS coordinates, Wi-Fi signals, and mobile network information to validate your presence in designated areas (e.g., check-in at a site).
We may collect limited device-specific information such as:
This information is used to improve app performance and troubleshoot issues.
The app may capture usage logs and UI interactions to help improve user experience and maintain system integrity.
Your information is used strictly for the following purposes:
We do not sell or rent your personal data. Data is only shared in the following situations:
HSense-FM is hosted on secure infrastructure and is SOC 2 compliant. We maintain the highest security standards to protect your data, including:
Only authorized personnel have access to your data, and all access is logged and periodically reviewed.
You can:
HSense-FM is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has submitted data through our app, please contact us and we will take appropriate action.
We retain your personal information only for as long as necessary to fulfill the operational and legal purposes outlined above. Upon termination of service or account deactivation by your organization, data will be securely archived or deleted after a retention period, unless required for legal or contractual reasons.
Your data may be stored in secure data centers within your organization’s preferred jurisdiction. We do not transfer data internationally unless contractually agreed upon and with appropriate data protection safeguards.
We may update this Privacy Policy from time to time to reflect changes in our practices or regulations. Any significant changes will be notified through the app or via email. Please review the policy periodically.
For any privacy-related concerns, please contact:
Email: support@helixsense.com
Organization: HelixSense Technologies
App: HSense-FM (Android & iOS & Web Application)
This Privacy Policy outlines how information is collected, used, and protected on our website https://helixsense.com.
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to aid in spam detection. An anonymized string created from your email address may be provided to the Gravatar service to check for its usage. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Similar to comments, when visitors interact with media on our site, we collect relevant data, including IP addresses and browser user agent strings, to enhance site security and functionality.
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year. Additionally, when you log in, cookies are set to save your login information and screen display choices, with different durations depending on your selections.
Articles on our site may contain embedded content from other websites, which operate under their respective privacy policies. Embedded content may collect data, use cookies, and track interactions, similar to if the visitor visited those sites directly.
Your IP address may be included in reset emails if you request a password reset. Otherwise, we do not share your data with third parties unless required for administrative, legal, or security purposes.
Comments and associated metadata are retained indefinitely to facilitate automatic approval of follow-up comments. Registered users can manage their personal information, with website administrators having access to edit and view this information.
If you have an account or have left comments on our site, you can request an exported file of your personal data or request deletion of your data. However, certain data may be retained for administrative, legal, or security purposes.
Visitor comments may undergo automated spam detection to maintain the integrity of our platform.
TENX (“TENX”, “the App”, “we”, “us”, or “our”) is a facility management and tenant experience application by HelixSense. This Privacy Policy describes how we collect, use, and protect your information when you use the TENX mobile and web application.
By using TENX, you agree to the practices described in this policy. If you do not agree, please do not use the App.
The App may request access to:
We do not access camera, photos, microphone, or storage beyond what is needed for these features.
We do not use your data for advertising or to build advertising profiles.
We use Google Firebase (including Firebase Cloud Messaging) to deliver push notifications. Google may collect device identifiers in accordance with Google’s Privacy Policy.
Your data is stored and processed on secure backend and cloud infrastructure to operate the App.
We do not sell your personal information.
We retain data as long as needed to provide the App, meet legal obligations, and resolve disputes. You may request deletion of your account.
TENX is not intended for children under 13. We do not knowingly collect data from children.
Your data may be processed in other countries with appropriate legal safeguards.
We may update this policy from time to time. Continued use means acceptance of the updated policy.
Email: support@helixsense.com
Organization: HelixSense Technologies
App: TENX (Android & iOS & Web Application)