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Security & compliance

Your Facility Data, Protected

Facility, tenant and ESG data deserve enterprise-grade protection. Here is how HelixSense secures the platform and your information.

Certified

ISO 27001

HelixSense holds ISO/IEC 27001 certification for its information security management system.

Audited

SOC 2 Type II

Independent SOC 2 Type II reporting on the design and operating effectiveness of our security controls.

Tested

VAPT

Regular vulnerability assessment and penetration testing (VAPT) of the platform.

Access

Single sign-on

Sign in with your organisation’s identity provider through single sign-on (SSO).

Access

Role-based access control

Users see and do only what their role allows, by organisation, site and module.

Encryption

AES-256 and TLS

Data is encrypted at rest with AES-256 and in transit with TLS.

Infrastructure

Private networking

Databases are hosted in private networks (VPC), not exposed to the public internet.

Monitoring

Audit logging

Key actions are logged to support investigation and accountability.

Deployment

Hosting and data residency

We discuss hosting location and data residency requirements with you during deployment planning.

For your evaluation

Security Documentation on Request

We can share security documentation, including certification details and answers to your security questionnaire, as part of your evaluation. Mention it in your demo request or email sales@helixsense.com.

For how we handle personal information, see our Privacy Policy.

AI and your data

AI Under Your Control

HelixSense AI works within the same access controls as the rest of the platform, and AI-assisted outputs support decisions made by your team. MCP-enabled connectivity is available only to enterprise AI assistants approved by your organisation.

Talk to Us About Your Security Requirements.

We'll walk you through our controls and how HelixSense fits your organisation's policies.

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